Privacy notice
Who we are
Theo & Theo Fire Safety is run by Warwick and Lisa Theophane, Rose Cottage, Bull Lane, Colchester CO5 0BE. For anything about your personal information, email info@theoandtheofiresafety.co.uk or call 07473 393640.
What we collect and why
When you send an enquiry we collect your name, email address, phone number if you give it, and what you tell us about your premises. We use this only to reply to you, prepare a quote and carry out any work you ask us to do. We do not sell your details or use them for marketing.
Where your details are kept and for how long
Enquiries are stored by our website provider, Nightly Studio, and in our Microsoft 365 email. We keep them for as long as needed to deal with your enquiry and any work that follows, and for our business records.
Your rights
You can ask to see the details we hold about you, have them corrected or have them deleted. Email info@theoandtheofiresafety.co.uk and we will respond. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.